If you see the same product for less somewhere else call or e-mail us and give us a chance to beat they're price by 5%.
All returns require prior authorization. Equipment Is Special Order and Non Returnable. Returns must be authorized by & shipped back to Lions Dental Supply within 7 days of date received by the customer.
- Contact Customer Service for Return Authorization Number All Returned Goods Must Have A Return Authorization Number
- Returned products are subject to a 25% restocking charge no Exceptions
- All returned goods must be shipped prepaid
- All authorized returns must be received by Lions Dental Supply in original packaging, accessories, documentation and in original condition for credit considerations (no opened items or equipment)
- All outbound repair / warranty freight charges are the responsibly of the customer.
- All Equipment, Parts And Special Order Items Are none returnable
If you cancel your purchase for any reason within 7 days from date of receipt, we’ll refund your purchase price minus shipping costs and a 25% re-stocking fee. Any orders placed and later cancelled by the purchaser will be subject to the same 25% restocking fee, also some orders are then placed with the manufacturer and can not be cancelled. Returns must be authorized by & shipped back to Lions Dental Supply within 7 days of date received by the customer. Does not include special order items. You are responsible for the cost of shipping the product back to us. To be considered for return the products must be in original packaging and not opened. Opened Equipment, Handpieces & Equipment parts may not be returned , but will be repaired or replaced according to the manufacturer policy. There is no trial period, We do not allow you to test out our products and then ask for a return or credit.
All international orders Must be paid by bank or wire transfer Only !!!!! That means No credit cards, No PayPal !!!!
For International Orders E-mail us what you want to order with complete address and we will estimate the shipping for you!
- Special order items and custom made products are not returnable for credit. All Handpieces, Bleaching Supplies, Equipment, & Equipment Parts are special order.
Terms of Sale:
- By accepting the merchandise and ordering online I hereby agree to the terms and conditions listed on this page.
- PREPAID SALES ONLY
- International orders must be paid by wire or Bank Transfer Only !!!
- Claims: All claims for merchandise received that are not in accordance with the original order must be made within three (3) working days of the receipt of the merchandise. All merchandise is quality inspected and packaged in perfect condition. The common carrier assumes full responsibility for the safe delivery of all merchandise after it is removed from the F.O.B. shipping point. All claims for shortages, loss or damage must be documented and filed promptly with the freight carrier. Concealed damage must be reported immediately and within 3 days. If a request is made more than 3 days after the receipt of the merchandise, reasonable evidence must be submitted indicating that damage could not have occurred after delivery.
All of our products sold are guaranteed to be free from defects in workmanship and materials for one year from date of purchase, unless otherwise stated. The Warranties are a manufacturer warranty and must be addressed with the manufacturer for repairs or replacement of items. Lions Dental Supply will not be responsible for labor charges or shipping charges to / from the facility. This guarantee does not cover normal wear or stains on surface finish. The guarantee does not cover damage resulting form improper installation, misuse or accidents incurred in shipping and handling. All claims against the freight carrier must be initiated at the time the damaged items are received. Warning: Only authorized service technicians should attempt to service equipment. Service performed by any unauthorized technicians may result in a voided warranty. Handpieces Have a seperate warranty which is stated On the handpiece web page.
By accepting the merchandise I hereby agree to pay interest on all overdue invoices at the rate of 2.5% per month, and to pay all costs of collection including reasonable attorney fee's. If paying by check and it is returned there will be a $ 50 charge plus any other fees that arise from the returned check, and any other fee's for collection. If paying by credit card and it is disputed there will be a $ 100 charge plus any other fees that arise from the disputed transaction, and any other fee's for collection. If a credit card transaction is disputed or a check returned the invoice will be due from the original Due date and will incur a late fee of $35 plus a finance charge of 2.5% per month. For any claim or cause of action arising I agree to waive venue & Jurisdiction, By purchasing products from Lions Dental Supply I agree to venue in Riverside County, CA and it being governed in accordance with the laws of Riverside County , CA, for all court cases. All returned checks will be handed over to the District Attorneys Office for Criminal prosecution. All Payments made by check will be held 5 business days according to all bank practices and All out of state checks 10 business days!
Usual shipping time is 5 to 10 business days, some equipment is being sent directly from the manufacturer and might take longer. Lions Dental Supply has no control over the shipping carrier and can not control the amount of time that it takes to get to the customer. We try to send products at the earliest time allotted for payment to clear. We do not ship to P.O. Boxes. If you would like to check on the availability & deliver time please give us a call before you place your order. We can give you an estimate as to the time of delivery but it is not to be taken as a guarantee ! For International Orders E-mail us what you want to order with complete address and we will estimate the shipping for you!
Late fee $ 35 each month the account is late.
Finance charge 2.5% each month
Returned check $ 50
Disputed credit card charge $ 100